Privacy Policy

Last Updated: 15, April, 2025

This Privacy Policy describes how TripSpot.lk, operated by Confluence Ventures (Pvt) Ltd, collects, uses, and protects your personal information.

1. Information We Collect

We collect personal information from you when you:

• Register for an account (name, email address, contact information).
• Use our services (property details, reservation data).
• Communicate with us directly (support inquiries, feedback).

2. How We Use Your Information

We use the information we collect for:

• Providing and managing our services.
• Processing transactions and subscription fees.
• Communicating with you about updates, promotions, and support.
• Improving our website and services.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website or providing our services, subject to confidentiality agreements.
• Legal authorities if required by law or to protect the rights and safety of TripSpot.lk, its users, or the public.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

TripSpot.lk uses cookies to enhance user experience, improve website performance, and track user engagement. You may choose to disable cookies in your browser settings, but this may limit some features on our website.

6. Access and Control Over Your Information

You may access, update, or delete your account information at any time through your account settings. For further assistance, please contact our support team.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a "Last Updated" date. Continued use of our services after any changes constitutes acceptance of the new Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@TripSpot.lk.